Who’s actually running your quality system — and is that enough? Score how well your ISO 9001 system is being kept up day to day, and see where upkeep is slipping before an auditor or a customer finds it.

A quality system can pass certification and still drift afterwards. Internal audits slip a quarter, the management review gets pushed back, corrective actions stay open, and the person who “owns” quality is also doing two other jobs.

This free scorecard looks at the work that has to keep happening, not at clause numbers. It has 30 plain-English statements across six areas: ownership and time; internal audits; leadership and review; problems and corrective action; documents, training and records; and suppliers and operations. Mark each one Ready, Partial or Gap, and the scorecard adds up your gap points.

Five quick questions about your situation (sites, upcoming audits, recent growth) then help it suggest a sensible starting level of support.

What you get

• ✓An Excel scorecard that scores itself, theme by theme
• ✓A printable PDF version
• ✓A chart of where your gap points cluster, so you know what to fix first
• ✓A suggested starting point (in hand, MAINTAIN or MANAGE, with LEAD flagged where your situation points to it), with a link to what each level includes

Who it’s for

Quality managers, operations leaders and business owners running an ISO 9001 system, whether it’s certified or still being built, who want an honest read on whether it’s being kept up.

A note on what it isn’t: this is a self-assessment, not an audit. The suggested starting point is a starting point for a conversation, not a diagnosis. PSMG is a consultancy. We don’t issue certificates; certification comes from an independent, JAS-ANZ-accredited certification body.